What are your T-shirts made of?
Our oversized tees are crafted from 100% Twill Pure Cotton and have a weight of 250gsm. This slightly thicker fabric ensures comfort while providing a sturdy look that perfectly captures the trendy streetwear aesthetic. It is also soft and comfortable on the skin.
What is the fit like?
Our oversized T-shirts are true to size. Please refer to the size guide that's available on the product page. If you have any questions or concerns about sizing, feel free to reach out to us at hi@no1apparels.com.
How do I take care of no1 clothing?
Please wash our clothing inside out (print/design on the inside) and air dry.
Please do not:
○ Iron the design
○ Dry clean
○ Use bleach
○ Wash with different colors.
○ Wash at higher than 30°C/90°F
Where will my order be shipped from?
Our items are shipped from Singapore.
How do I track my order?
Your tracking number(s) will be provided to you by email once your items have been shipped. Once you have received your tracking number, please allow 1-3 days for it to be activated in the shipping company's system.
How long does it take for my order to arrive?
The transit time of your order will be dependent on the country, please click here for the table displaying the estimated shipping time.
received wrong/damaged items?
If you happen to receive the wrong items, please contact us right away, and we will arrange for a reshipment as soon as possible.
Can I cancel my order?
You can cancel your order only before it has been shipped. Once shipped, cancellations are not possible. If you need assistance with a cancellation, please contact our helpdesk at hi@no1apparels.com.
Do you offer refunds?
While we do not provide refunds, we value your feedback and want to assist you. Please reach out to our helpdesk at hi@no1apparels.com, and we’ll address your concerns on a case-by-case basis.